How can we help?
Answers to the most common questions, and a real person when you need one.
feedback@keb-os.com
Common questions
Signing in
Enter your email and we send you a six-digit code, or sign in with your password. If a code doesn’t arrive, check your spam folder, then request a new one.
Using the mobile app
Spaces, Cards, and the browser work on their own. Chatting and calling KEB Agent from your phone needs the KEB OS desktop app signed in to the same account on your computer.
Reporting a message
Press and hold the message, then tap Report. We review every report within 24 hours and act on anything that breaks our Terms of Use.
Blocking someone
Press and hold one of their messages and tap Block. Their messages disappear for you. Unblock them anytime in Settings → Blocked people.
Deleting your account
In the mobile app, open Settings → Delete account. This permanently deletes your account and data, as described in our Privacy Policy.
Anything else
Email feedback@keb-os.com and a person on our team will get back to you, usually within one business day.